Last Updated On May
ROVR, LLC, an Arizona limited liability
company (‘the Company,’ ‘we,’ and ‘us’), provides a mobile application service (‘ROVR’ or the ‘App’) and
various related services, including our website
(the ‘Website’). We respect your privacy
and are committed to protecting it through our compliance with this privacy
policy (this ‘Policy’). This Policy
describes the information we collect from you, how we use that information, and
whom we share that information with. This Policy also describes the types of
information that we may provide you when you use ROVR and our practices for
collecting, using, maintaining, protecting, and disclosing that information.
This Policy also contains information regarding your choices about such uses
and disclosures. Please read this Policy carefully to understand our policies
and practices regarding your information and how we will treat it.
This Policy applies to information we collect:
i. through the App;
ii. on our Website, desktop
application, or software you download from our App or Website;
iii. in e-mail, text, and
other electronic messages between you and our App, Website, or other services;
iv. when you interact with
our advertising and applications on third-party websites and services, if those
applications or advertising include links to this Policy.
This Policy does not apply to information collected by any third
party, including through any application or content (including advertising)
that may link to or be accessible from (or on) our Website or in our App.
Acceptance of Privacy
If you do not agree with our policies and
practices, do not download, register with or use this App or our Website. By
downloading, registering with or using this App or our Website, you agree to
this Policy. This policy may change from time to time (see Section VII). Your
continued use of our App and Website after we make changes is deemed to be
acceptance of those changes, so please check the policy periodically for
updates. If you have any questions about our privacy practices, please refer to
Third Parties and Links.
site contains links to other sites. We are not responsible for the privacy practices
of third parties. These third parties may have their own privacy policies,
which we recommend that you read before providing information on or through
them. We may allow service providers, advertising companies and
ad networks, and other third parties to display advertisements in our App or on
our Website. These companies may use tracking technologies, such as cookies or
web beacons, to collect information about users who view or interact with their
advertisements. We do not provide any non-anonymized personal information to third parties. Some of these third-party
advertising companies may be advertising networks that are members of the
Network Advertising Initiative, which offers a single location to opt out of ad
targeting from member companies (www.networkadvertising.org). Opting out will not
decrease the number of advertisements you see.
may collect information that can identify you such as your name, email address,
phone number, and other demographic information (‘Personal Information’) and other information that does not identify
you. We may collect this information through our Website or our App
(collectively, the ‘Service’). By
using our Service, you are authorizing us to gather, parse and retain data
related to the provision of the Service. When you provide personal information
through our Service, the information may be sent to servers located in the
United States and countries around the world. You
may request to be contacted by us by email or telephone or text. Your contact
information may be also used to contact you to send administrative notices
regarding your use of the Services. You may opt-out of receiving future communications
(refer to Section VI below).
provide areas on our Service where you can post information about yourself and
voluntarily disclose personal information on publicly-viewable pages, that information will be
publicly available and can be collected and used by others. For example, if you
post your email address, you may receive unsolicited messages. We cannot
control who reads your posting or what other users may do with the information
you voluntarily post, so we encourage you to exercise discretion and caution
with respect to your personal information.
ii. Registration Information.
order to register as a user with ROVR, you will be asked to sign in using your
Facebook login. If you do so, you authorize us to access certain Facebook
account information, such as your public Facebook profile (consistent with your
privacy settings in Facebook), your email address, interests, likes, gender,
birthday, education history, relationship interests, current city, photos,
personal description, friend list, and information about and photos of your
Facebook friends who might be ROVR users or common Facebook friends with other
iii. Location Data.
You will also be asked to allow ROVR to
collect your location information from your device when you download or use the
App. In addition, we may collect and store any personal information you provide
while using our App or in some other manner.
iv. Photos and Video.
may also provide us photos and video by uploading them to our App;
v. Personal Descriptions.
may provide us with a personal description and information about your gender
and preferences for recommendations, such as search distance, age range, and
vi. Chat/Message Records.
If you chat with other ROVR users, you
provide us the content of your chats. If you contact us with a customer service
or other inquiry, you provide us with the content of that communication.
you have a user account with ROVR, you have the ability to review and update
your personal information within the Service by opening your account and going
to ‘Settings’. You also may close your account at any time by visiting the
"Settings" page for your account. If you close your account, we will
retain certain information associated with your account for analytical purposes
necessary to protect the integrity of our Service or our users, or take other
actions otherwise permitted by law. In addition, if certain information has
retention of that information will be subject to those third parties' policies.
Your information or other user contributions may also remain viewable in cached
and archived pages, or might have been copied or stored by other App users.
Proper access and use of information provided on the App, including user
Use of Technologies to
use various technologies to collect information from your device and about your
activities using our Service.
i. Information Collected Automatically.
automatically collect information from your browser or device when you use our
Service. This information could include your IP address, device ID and type,
your browser type and language, the operating system used by your device,
access times, your mobile device's geographic location while our application is
actively running, and the referring website address.
may use your IP address to help diagnose problems with our server and to
administer the site. Your IP address is used to gather broad demographic
information. Our App and Website automatically
collect other information such as browser type, platform, and connection speed.
ii. Cookies and Use of Cookie Data.
you visit our Service, we may assign your device one or more cookies to
facilitate access to our Service and to personalize your experience. Our
Service utilizes first party persistent cookies. These are solely associated
with our host domain and are stored in a cookie file under you user profile. Through the use of a cookie, we also may
automatically collect information about your activity on our Service, such as
the pages you visit, the time and date of your visits and the links you click.
If we advertise, we (or third parties) may use certain data collected through
our Service to show you advertisements on other sites or applications.
iii. Mobile Device IDs.
If you use our App, we use mobile
device IDs (the unique identifier assigned to a device by the manufacturer), or
Advertising IDs (for iOS 6 and later), instead of cookies, to recognize you. We
do this to store your preferences and track your use of our App. Unlike
cookies, device IDs cannot be deleted, but Advertising IDs can be reset in
‘Settings’ on your iPhone. Third party advertising companies may also use
device IDs or Advertising IDs to track your use of the App, track the number of
ads displayed, measure ad performance, and display ads that are more relevant
to you. Third party analytics companies may use device IDs to track information
about app usage.
Use of Collected
In all circumstances, we
may perform the following functions directly or use a third party vendor to
perform these functions on our behalf who will be obligated to use your
personal information only to perform services for us. Also, if you access our
Service from a third party social platform, such as Facebook, we may share non-personal information with that platform to the
extent permitted by your agreement with it and its privacy settings. We or our
third party vendors may use information collected about you to:
i. Deliver and improve our
products and services, and manage our business
ii. Manage your account and
provide you with customer support;
iii. Perform research and
analysis about your use of, or interest in, our or others' products, services,
iv. Communicate with you by
email, postal mail, telephone and/or mobile devices about products or services
that may be of interest to you either from us or other third parties;
v. Develop, display, and
track content and advertising tailored to your interests on our Service and
other sites, including providing our advertisements to you when you visit other
vi. Website or mobile
vii. Verify your eligibility
and deliver prizes in connection with contests and sweepstakes;
ix. Perform functions or
services as otherwise described to you at the time of collection.
With Whom We Share Your Information.
i. Information Shared with Other Users.
you register with the Service, your profile will be viewable by other users of
the Service. Other users will be able to view information you have provided to
us directly or through Facebook, such as your Facebook photos, any additional
photos you upload, your first name, your age, approximate number of miles away,
your personal description, and information you have in common with the person
viewing your profile, such as common Facebook friends and likes. If you swipe
right to say ‘yes’ to a person and they likewise swipe right to you or if you
accept a Friend Connection or Match, you will be able to chat with that person.
If you chat with your Friend Connection or Match, that person will see the content
of your chat.
ii. Information Shared with Service Providers.
may share information, including personal and financial information, with third
parties that perform certain services on our behalf. These services may include
fulfilling orders, providing customer service and marketing assistance,
performing business and sales analysis, ad tracking and analytics, member
screenings, supporting our Service functionality, and supporting contests,
sweepstakes, surveys and other features offered through our Service. These
service providers may have access to personal information needed to perform
their functions but are not permitted to share or use such information for any
iii. Other Situations.
may disclose your information, including personal information:
In response to a subpoena or similar investigative demand, a court
order, or a request for cooperation from a law enforcement or other government
agency; to establish or exercise our legal rights; to defend against legal
claims; or as otherwise required by law. In such cases, we may raise or waive
any legal objection or right available to us;
When we believe disclosure is appropriate in
connection with efforts to investigate, prevent, or take other action regarding
illegal activity, suspected fraud or other wrongdoing; to protect and defend
the rights, property, or safety of our company, our users, our employees, or
others; to comply with applicable law or cooperate with law enforcement; or to
In connection with a substantial corporate
transaction, such as the sale of our business, a divestiture, merger,
consolidation, or asset sale, or in the unlikely event of bankruptcy;
Aggregated and/or Non-Personal Information. We may use and share non-personal information we collect under any of
the above circumstances. We may also share it with third parties to develop and
deliver targeted advertising on our Service and on websites or applications of
third parties, and to analyze and report on advertising you see. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated, non-personal information,
or personal information in hashed, non-human readable form, with third parties,
including advisors, advertisers and investors, for the purpose of conducting
general business analysis or other business purposes. For example, we may
engage a data provider who may collect web log data from you (including IP address
and information about your browser or operating system), or place or recognize
a unique cookie on your browser to enable you to receive customized ads or
content. The cookies may reßect de-identified demographic or other
data linked to data you voluntarily have submitted to us (such as your email
address), that we may share with a data provider solely in hashed, non-human readable
We take security measures to protect
the loss, misuse and alteration of the information under our control. We take
security measures to help safeguard your personal information from unauthorized
access and disclosure. However, no system can be completely secure. Therefore,
although we take steps to secure your information, we do not promise, and you should
not expect, that your personal information, chats, or other communications will
always remain secure. We use AWS S3 and EC2 servers managed by Heroku. See Heroku's and AWS's policies for
more information regarding data storage and security. Access to information
stored on our servers is limited to limited ROVR employees with access to our
The safety and security of your information
also depends on you. You should also take care with how you handle and disclose
your personal information and should avoid sending personal information through
insecure email. Where we have given you (or where you have chosen) a password
for access to certain parts of our App, you are responsible for keeping this
password confidential. We ask you not to share your password with anyone. Please
refer to the Federal Trade Commission's website athttp://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against
identity theft. We urge you to be careful about giving out information in
public areas of the App like message boards. The information you share in
public areas may be viewed by any user of the App.
You can choose not to provide us with certain information, but
that may result in you being unable to use certain features of our Service
because such information may be required in order for you to register as user,
purchase products or services, participate in a contest, promotion, survey, or
sweepstakes, ask a question, or initiate other interactions.
Our Service may also deliver notifications to your phone or
mobile device. You can disable these notifications by going into ‘App Settings’
on the App or by changing the settings on your mobile device.
You can also control information collected by cookies. You can
delete or decline cookies by changing your browser settings. Click ‘Help’ in the
toolbar of most browsers for instructions. To opt-out of cookies that may be
set by third party data or advertising partners, please go to http://www.aboutads.info/choices/.
Notification of Changes to this Policy.
We will occasionally update this Policy. When
updated" date at the top of this Policy. We recommend that you check our
Service from time to time to inform yourself of any changes in this Policy or
any of our other policies.
Protecting children's privacy is
especially important to us. We do not knowingly collect personal information
from children under 13 for marketing purposes, but because some information is
collected electronically, it can appear to be the personal information of the
Company purchaser of the product, and will be treated as such by this privacy
policy. If a child under 13 submits personal information to the Company and we
learn that that personal information is the information of a child under 13, we
will attempt to delete the information as soon as possible. It is our policy to
comply with the Children's Online Privacy Protection Act of 1998 and all other
applicable laws. Therefore, we restrict our web site to persons 18 years or
older. If you believe that we have any information from or about a child under
13 please contact us as specified in Section XIII of this Policy.
YOU MUST BE EIGHTEEN (18) YEARS OR
OLDER TO ACCESS THE WEBSITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE
NOT PERMITTED TO ACCESS THE COMPANY'S WEB SITE FOR ANY REASON. DUE TO THE AGE
RESTRICTIONS FOR USE OF THE WEBSITE, NO INFORMATION OBTAINED BY THE COMPANY
FALLS WITHIN THE CHILDREN'S ONLINE PRIVACY PROTECTION ACT OF 1998 AND IS NOT
MONITORED AS DOING SO.
Do Not Track Disclosure.
Do Not Track (‘DNT’) is a privacy preference
that users can set in their web browsers. DNT is a way for users to inform
websites and services that they do not want certain information about their
webpage visits collected over time and across websites or online services. We
are committed to providing you with meaningful choices about the information we
collect and that is why we provide the opt-out links above. However, we do not
recognize or respond to any DNT signals, as the Internet industry works toward
defining exactly what DNT means, what it means to comply with DNT, and a common
approach to responding to DNT.
No Third Party Rights.
This Policy does not create rights enforceable
by third parties or require disclosure of any personal information relating to
users of the website.
California Civil Code Section 1798.83 permits
users of our App that are California residents to request certain information regarding
our disclosure of personal information to third parties for their direct
marketing purposes. To make such a request, please contact us (refer to Section
OUR SERIVCES ARE INTENDED FOR USE SOLELY
WITHIN THE UNITED STATES. If you are visiting our Service from outside the
United States, please be aware that your information may be transferred to,
stored, and processed in the United States where our servers are located and
our central database is operated. By using our services, you understand and
agree that your information may be transferred to our facilities and those
If you have any questions
10632 N. Scottsdale Rd.
Scottsdale, AZ 85254